Shipping Policy

SHIPPING INFORMATION 

 

All orders are fulfilled Monday through Friday excluding weekends and holidays. Orders are shipped within 3-7 business days from the receipt of payment verification. Custom And Pre-Order items will take 2-4 weeks to ship out. 

 

We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather. 

 

Please allow up to 7 business days for your order to be shipped during sales. Example Black Friday & Holiday sales. 

 

All Domestic and international orders are shipped via USPS priority mail. For domestic orders we charge a flat rate of $10 USD and $45 for all international orders. 

 

You will receive tracking information on the day your order is shipped,  Please allow 24 hours for your tracking information to update. 

 

Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received. 

 

We are only able to ship to the address you indicated. Please ensure that the address entered at checkout is correct. 

 

INTERNATIONAL ORDERS 

 

International packages may require additional processing time. 

 

BCouture Collection is not responsible for additional shipping and/or customs charges incurred by customers when importing goods. 

 

If your package is returned to BRANDEE & CO. due to unpaid charges, we will not issue a refund and reshipment charges will apply. 

 

If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee of $10 USD due prior to reshipment. 

 

Once the item is shipped we are unable to make changes to the shipping address in this case please contact USPS to make any address changes.

 

If your tracking information states delivered and you believe this to be an error. Please contact your local post office.  

 

REROUTED PACKAGES 

 

We do not manually input shipping addresses. Shipping addresses are exported from one database to another. Please ensure your shipping address is correct upon receiving order confirmation email. 

 

If your tracking information states “notice left” please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned to us.